Customer Service Representative  
Enomsoft   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   5
Job Location:   Karachi
Gender:   Female
Age:   18 to 35 years
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 20,000 to 35,000 per Month
Apply By:   Jan 14, 2020
     
     
 
Job Description:

We are looking for a customer-oriented service representative for our local/International sales department to act as a liaison, providing product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities:.

  • Order confirmation to Clients 

  • Order recording in Database.

  • Follow-up calls with our delivery services to get the order status and inform Customers.

  • Must have ability to learn quickly, pay attention to detail and have good analytical skills

  • Keep records of customer interactions.

  • Take the extra mile to engage customers

Requirements:

  • Customer support experience

  • Fluency in spoken English, correct grammar, comprehension, Pronunciation 

  • Customer orientation and ability to adapt/respond to different types of characters

  • Excellent communication and presentation skills

  • Ability to multitask, priorities, and manage time effectively


Required Skills:
tech savy,Academic English,Engaging people,BUSINESS ENGLISH,Keen Listener,Customer Service Operations,Customer Service Management,Customer Care

Company Information
 
Company Name:  Enomsoft
Company Description:
Enomsoft is a Web Design & Web Development company based in Karachi, Pakistan since 2006. We provide a comprehensive range of services which are included in web design and development, web application development, flash multimedia, video Commercials, search engine optimization, domain & hosting registration, email marketing, graphics, print designing and web consultancy.

We provide strategic design services that enable our clients to increase sales, build brand awareness and increase customer reliability. Our team works in collaboration with our clients throughout the design & development process to ensure that the website matches their specific needs and expectations.

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