| Job Title: |
|
Customer Service Executive |
| Category: |
|
Client Services |
| Total Positions: |
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3 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Age: |
|
20 to years |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 20,000 to 30,000 per Month |
| Apply By: |
|
Sep 25, 2020 |
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| Job Description: |
Main Job Tasks, Duties and Responsibilities
- answer calls and respond to emails
- handle customer inquiries both over the phone and by email
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into system
- update existing customer information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to appropriate resource
- follow up customer calls where necessary
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| Company Information |
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Company Name: Coin Masters
Company Description:
Coin Masters BPO Services takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead Generation, Sales and Support, Financial Accounting, Chat and Email support, Procurement, Medical Billing and Transcription services.The company blends process expertise, BPO, KPO, RPO, IT and analytical capabilities in diverse industries to provide a broad range of services.
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