Job Title: |
|
Customer Support Representative |
Category: |
|
Client Services |
Total Positions: |
|
1 |
Job Location: |
|
Lahore |
Gender: |
|
Female |
Minimum Education: |
|
Bachelors |
Career Level: |
|
Entry Level |
Minimum Experience: |
|
Fresh4 Years |
Salary Range: |
|
PKR 25,000 to 30,000 per Month |
Apply By: |
|
Mar 24, 2021 |
|
|
|
|
|
|
|
|
Job Description: |
- To answer all inbound- outbound calls.
- To take account of all inbound and outbound posts and parcels.
- To communicate efficiently and courteously with customers and other stakeholders of the company via telephone, emails, face to face.
- To handle all customer complaints and channelize them to the right department; which may be complex or long-standing problems that customer service assistants have passed on.
- To ensure all customer complaints are resolved within the minimum time frame.
- To inform clients about the repair and maintenance charges; where applicable.
- To write and present customer feedback, customer complaint rectification, delivery and installation and other reports on a weekly/monthly basis.
- Organize and schedule meetings and appointments for CEO and all Directors.
- To assist in the preparation of regularly scheduled reports
- To develop and maintain a filing system
- To place timely orders for office supplies and stationary.
- To handle multiple projects.
- To assist and report directly to the Director Operations.
- To assist the team members when required
FRESH GRADUATES WITH A GOOD GPA ARE ALSO WELCOME TO APPLY. |
Company Information |
|
Company Name: Chughtaiz Company Description: Chughtai Group includes 3 different companies working in the construction market
1) Chughtai Enterprises: Specializes in import and installation of street light poles and under ground HT/LT electrification. Chughtai enterprises is an approved government and army contractor company with having successfully completed some of the major projects in the country.
2) Chughtaiz: Chughtaiz specializes in High end designer Kitchens and Wardrobes.
3) CDA Appliances UK: Chughtai group has launched a multinational British built-in Kitchen appliances company in Pakistan.
|
|