Working in a Development and Operations team with application testing, deployment and support for a software solutions provider in the health sector. Technical competency in the following technologies is desirable but not mandatory:

- Microsoft SQL Server

- MS Win Server

- Microsoft Excel

- Zoho Support Desk

Team working and communication skills required, excellent spoken English including:

- Experience of working in a team oriented culture (desirable but not mandatory)

- Proving first line technical customer support

- Experience of service management tools including service desk, backup and reporting tools -

- Writing operational documents and following test scripts

- Provide exceptional customer service in person, via phone and email as appropriate

- Resolve help desk issues including troubleshooting hardware and software issues

- Candidate must be able to work under pressure