You will;

• Ability to have virtual video meetings on Google Meet, Zoom, and Teams            

• Proven experience in a customer service management role, preferably remote

• Excellent verbal communication skills with the ability to speak clearly and naturally in a UK accent

• Strong leadership, coaching, and performance management skills

• Strong organizational and problem-solving skills

• Ability to work independently and manage time effectively in a remote environment

• Excellent communication skills in English, both written and verbal, and able to persuade and negotiate                 

You will:

• You will be responsible for engaging key clients and generating new business leads.
• Have worked in a sales environment previously where you will have focused on needs-based selling, ideally on the phone, email, fax, and social media
• Be both target and quality-focused
• Troubleshoot basic tech issues, working through common solutions before escalating to the management team
• Be self-motivated, working to multiple KPIs and targets remotely
• Have a suitable work environment and a high-speed internet connection to use our systems.

If you are an excellent communicator in English and have superior people skills, then we want to hear from you.